At ZAUYRI, your satisfaction is our priority. We want you to feel confident and happy with every piece you receive. If something doesn’t feel right, we offer a simple and supportive 10-day return and refund policy.
Eligibility for Returns
You may request a return within 10 days of receiving your order. Items must be unused, unworn, and in their original condition with all packaging, tags, and certificates included.
How to Request a Return
To start a return, please contact us at support@zauyri.com with your order number and reason for return. Our team will respond promptly with simple instructions.
Refund Process
Once your returned item is received and inspected, your refund will be issued to your original payment method. Please allow a few working days for processing time, depending on your bank or payment service.
Return Shipping
Return shipping charges may apply unless the item was damaged or incorrect when delivered.
Damaged or Incorrect Items
If you receive a damaged, faulty, or wrong product, please notify us within 48 hours with photos, and we will arrange a replacement or full refund as quickly as possible.
Our Promise
We want your experience with ZAUYRI to feel safe, valued, and worry-free. If you ever have questions about your purchase or returns, our customer support team is always here to help.
By shopping with ZAUYRI, you agree to the terms outlined in this Return & Refund Policy.
