Welcome to ZAUYRI. By accessing or purchasing from our website, you agree to the following Terms & Conditions. These terms ensure a transparent, secure, and trusted experience for all our customers.
Acceptance of Terms
By using our website, browsing products, or placing an order, you confirm that you have read, understood, and accepted these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Handmade & Made-to-Order Products
All ZAUYRI pieces are handcrafted and made on order.
This means:
- Your jewelry begins production after your order is placed.
- Slight variations in design, finishing, or color may occur due to handmade crafting.
- Production time is 10–15 days, as each piece is created individually for you.
By ordering, you agree to these natural variations and timelines.
Pricing & Payments
- All prices listed on our website are final and include crafting charges.
- Prices may change at any time without notice.
- Full payment is required at checkout to initiate production.
- We accept multiple secure payment options available on our website.
Order Confirmation & Cancellations
- Once an order is placed, you will receive a confirmation email.
- Because all pieces are custom-crafted, orders cannot be cancelled after 12 hours of being placed.
- If you need to adjust customization or details, contact us within this time window.
Shipping & Delivery
- Our delivery time is 10–15 days, depending on the design and location.
- Shipping delays caused by courier services or unforeseen events are beyond our control.
- You will receive tracking details once your order is dispatched.
Please refer to our Shipping Policy for full details.
Returns & Refunds
ZAUYRI offers a 10-day return and refund window under specific conditions.
Returns are only accepted if the product:
- Is unused
- Is in its original packaging
- Matches the return guidelines listed in our Return & Refund Policy
Custom orders or heavily personalized pieces may not qualify for return.
See our Return & Refund Policy for complete details.
Custom Orders & Quotes
For custom-made designs, metal changes, or inspired designs:
- Contact us through WhatsApp or custom@zauyri.com
- Custom orders may require advance payment
- Once production begins, custom orders cannot be cancelled or returned
- ZAUYRI reserves the right to accept or decline custom requests
Refer to our Custom Order Policy for the full process.
Warranty & After-Care
ZAUYRI offers:
- Authenticity Warranty — 100% real metals
- 30-Day Craftsmanship & Repair Warranty
- Lifetime Cleaning Support
Warranty coverage applies only to the original purchaser and requires proof of purchase.
Full details are available in our Warranty & After-Care Policy.
Intellectual Property Rights
All content on our website, including images, designs, text, logos, and product photography, is the exclusive property of ZAUYRI.
You may not copy, reproduce, or distribute any content without written approval.
Use of Website
You agree not to:
- Misuse the website
- Attempt to harm or hack the platform
- Use product images or designs without permission
- Provide false information during checkout
We reserve the right to refuse service to anyone who violates these terms.
Limitation of Liability
ZAUYRI is not responsible for:
- Allergic reactions
- Improper handling or damage caused by the customer
- Loss during transit due to incorrect address information
- Delays caused by factors outside our control
Our liability is limited to the amount paid for the product.
Changes to Terms
ZAUYRI may update or change these Terms & Conditions at any time.
The latest version will always be available on our website.
Contact Us
For questions or support, contact our team anytime through:
We respond as quickly as possible to assist you.
