At ZAUYRI, every piece is created with intention, care, and pride.
Our jewelry is handcrafted exclusively for you, and we stand behind the quality, purity, and craftsmanship of every order. This Warranty & After-Care Policy is designed to give you complete confidence in your purchase and lifelong support in caring for your jewelry.
Authenticity Warranty – 100% Real Metals
Every ZAUYRI piece is crafted using genuine 925 Sterling Silver or Real Gold, exactly as selected at the time of purchase.
We guarantee the authenticity, purity, and ethical sourcing of all materials used.
If you ever have concerns or need verification, our team will assist you with complete transparency.
15-Day Craftsmanship & Repair Warranty
Your jewelry should arrive in perfect condition. If you notice any craftsmanship issue, we offer:
- Free repairs for 30 days
- Coverage for minor faults such as finishing issues, or structural adjustments
This warranty does not cover:
- Damage caused by improper handling or accidents
- Lost items
- Exposure to chemicals, perfume, or water
- Lost Gems
Our goal is to ensure your piece reaches you flawlessly and stays beautiful from the very first day.
Lifetime Cleaning Support
Luxury is not just in the purchase, it’s in the care.
ZAUYRI offers free lifetime cleaning and polishing for all jewelry pieces.
Simply send your item to us anytime you feel it needs professional care.
(Shipping charges to and from our studio are the customer’s responsibility.)
This service helps your jewelry keep its shine and radiance for years to come.
How to Claim Warranty or After-Care Services
You can reach our support team anytime through:
- WhatsApp (icon on every product page)
- Email: support@zauyri.com
We respond quickly and guide you through the simple process.
Our Commitment
Every ZAUYRI piece carries a promise, a promise of purity, craftsmanship, and lifelong care.
We don’t just create jewelry; we create lasting relationships built on trust, quality, and elegance.
